(4.5 / 5)2356+ Ratings

Monoprice Reviews

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Overall Rating

4.5
7 Reviews
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About Monoprice

Monoprice.com specializes in the wholesale distribution of world-class cable assemblies for home theater, PC, and high technology industries. The website offers a wide range of products from standard PC products, network cables, and HDMI cables to custom cable assemblies and wiring harnesses. Some of the key product categories include HDMI Cable, Home Theater Accessories, Cables, Adapters, Video/Audio Switch, Networking, USB, Firewire, Printer Toner, and more. They also offer Networking Essentials like CAT5E, CAT6, CAT6A, CAT7, CAT8 & Accessories. Other notable products include USB-C Cables, Adapters & Hubs, Power Cords, Speaker Wire, and Stage Right essentials for concerts, events & more. They also have a Rewards Program where loyalty has its rewards. Monoprice.com is known for its quality products backed by a lifetime warranty. It's a one-stop-shop for all your tech needs.

Monoprice Pros & Cons

Pros & Cons of Monoprice

Pros

  • Affordable Prices: Known for low-cost products, especially cables and accessories.
  • Wide Product Range: Offers a variety of items from basic cables to complex audio systems.
  • Convenient Payment Options: Includes buy-now-pay-later services like Affirm.

Cons

  • Customer Service Issues: Reports of poor communication and slow response times.
  • Mixed Product Quality: While cables are generally praised, some electronics have received negative feedback.
  • Shipping Delays: Varies by location, with longer times for the East Coast.

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Monoprice Customer Reviews (7)

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Monika Freeh
Monika Freeh
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Feb 8, 2023
Baldovino Colombo
Baldovino Colombo
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Feb 8, 2023
Dessie Taylor
Dessie Taylor
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Feb 5, 2023
Julie Faucher
Julie Faucher
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Feb 5, 2023
Jason Moser
Jason Moser
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Feb 2, 2023
Livia Dias
Livia Dias
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Feb 2, 2023
Hollie Macdonald
Hollie Macdonald
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Feb 2, 2023

Monoprice Customer’s Q&A

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Monoprice Features and Benefits

Monoprice.com offers a range of features and benefits:

Key Features:

  • Wide Range of Products: Offers over 7,000 high-quality, affordable electronics and accessories.
  • USB-C Products: Provides key features and benefits of USB-C, including the ability to use a single cable for data transfers, to deliver video to a display, and power delivery.

Benefits:

  • Preferred Rewards Program: Offers a rewards program where the more you shop, the more savings and benefits you get. This includes preferred pricing, additional coupons, and different reward tiers based on annual spend.
  • Employee Benefits: Offers diverse benefits including paid time off, competitive pay, and product discounts.

Remember, the specific benefits and features can vary, and it's always a good idea to check the website for the most current information.

Monoprice Pricing

Monoprice Pricing Overview

Monoprice is known for its affordable pricing on a wide range of products. Prices for items can vary significantly, with HDMI cables starting at under $11, while more complex setups like audio systems can exceed $4,000. The average order value (AOV) is around $90, but customers using financing options like Affirm may see AOVs between $400-$500. This pricing strategy caters to both budget-conscious consumers and those seeking high-end equipment.

Payment Method

Monoprice Payment Methods

Monoprice accepts a variety of payment methods to facilitate customer purchases. Options include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Amazon Pay, and Venmo (mobile).
  • Buy Now, Pay Later: Affirm is available for orders over $50, allowing customers to finance larger purchases.

These flexible payment options aim to enhance the shopping experience for all customers.

Monoprice FAQs

FAQ

Monoprice Return Policy?

Monoprice Return Policy

Monoprice offers a 30-day return period for most products, starting from the delivery date. Returns require a Return Merchandise Authorization (RMA) number, which can be obtained through your account or by contacting customer service. Refunds are processed back to the original payment method within 3-5 business days after the item is received. Certain items, like consumables and software, are non-returnable. Ensure items are returned in their original packaging with all accessories to avoid rejection of the return request.

FAQ

How To Open A Monoprice Account?

To open an account on Monoprice.com, follow these steps:

  1. Visit the website and click on the link to create an account.
  2. Enter the email address and confirm it.
  3. Enter the desired password and confirm it.
  4. Click on "Register".
  5. The account should be created after clicking "Register".
  6. To make the account more secure, it's recommended to update the security questions.

Remember, the specific process can vary, and it's always a good idea to check the website for the most current information.

FAQ

Monoprice Alternatives

Here are some alternatives to Monoprice.com:

  1. Newegg.com: An online retailer of items including computer hardware and consumer electronics.
  2. BestBuy.com: An American multinational consumer electronics retailer.
  3. CablesToGo.com: Offers a wide range of cables, connectors, adapters, racks, and more.
  4. CableWholesale.com: An online bulk cable supplier offering a large inventory of computer cables, USB, HDMI, fiber optic, VGA cables, and more.
  5. Crutchfield.com: Provides legendary service to consumer electronics shoppers.
  6. Parts-Express.com: Your audio solutions HQ since 1986.
  7. FastTech.com: Like Monoprice, they also offer a wide range of electronics and accessories.
  8. Abt.com: A leading retailer of quality consumer electronics and appliances.
  9. TKF: A competitor that also operates in the electronics and technology industry.
  10. BZB Express: Offers professional audiovisual equipment.

Remember, the specific offerings and services can vary, and it's always a good idea to check the website for the most current information.

FAQ

How is the cost of shipping calculated?

The cost of shipping for domestic shipments is calculated based on the weight of the package and the destination of the package.
FAQ

What should I do if my Monoprice's order or items are missing?

If any items are missing, please contact the company within 7 days of the delivery date, and keep all original packaging.
FAQ

What should I do if I receive damaged items from Monoprice?

If you receive any damaged items, please contact Monoprice's Customer Service Team within two days of delivery. The company will review all cases of damaged items.
FAQ

How will I receive my refund for a return?

Refunds will be credited back to the original payment method used for the purchase. It may take 3-5 business days for the refund to appear in your account.
FAQ

Can I place a Monoprice's order over the phone?

For security reasons, all orders must be placed online to protect the privacy of customers.
FAQ

About Monoprice.com Prices and Cost?

Monoprice.com is a platform that specializes in the wholesale distribution of world-class cable assemblies for home theater, PC, and high technology industries. It offers a wide range of products from standard PC products, network cables, to HDMI cables and custom cable assemblies and wiring harnesses. The website features various categories of products including Audio Speakers, Earphones, Headphones, In-Wall Speakers, Bluetooth Accessories, Car & Marine Audio, Marine Audio, Headphone Amplifiers, and many more. The prices vary depending on the product and its specifications. For instance, a 4K High-Speed HDMI Cable with HDMI 2.0, 4K@60Hz, HDR, HDR10, Dolby Vision is available for $89.99 after a 17% discount. However, the prices are subject to change and it's recommended to check the website for the most accurate and up-to-date information. Monoprice.com also offers extra savings when you buy in bulk. Please note that this information might not be exhaustive and for more detailed pricing, it's best to visit the Monoprice.com website.

FAQ

About Monoprice.com Popular Products and Services?

Monoprice.com specializes in the wholesale distribution of world class cable assemblies for home theater, PC, and high technology industries. The popular products and services include HDMI Cable, Home Theater Accessories, Cables, Adapters, Video/Audio Switch, Networking, USB, Firewire, Printer Toner, and more. They offer a wide range of products from standard PC products, network cables, and HDMI cables to custom cable assemblies and wiring harnesses. Other notable offerings include Ethernet Patch Cables, USB-C Cables, Adapters & Hubs, Wall Mounts, Indio Electric Guitars, Bike Racks Storage, SevaCare Mind And Body Wellness Solutions, Speaker Wire, and Arcade Converter. They also provide Charging Station 3-in-1 Wireless Charging Station for iPhone, Apple Watch, AirPods, and Weatherproof Pro 4 Indoor/Outdoor 70V/8 ohm 2-Way Speaker. Monoprice.com also offers a Rewards Program where loyalty has its rewards. The website also features Top Sellers and New Products sections for customers to easily find popular and new items. The website also offers bulk buying options for extra savings. Please note that this information is based on the most recent data available and may vary over time.

FAQ

About Monoprice.com Payment Method?

Monoprice.com accepts a variety of payment methods. These include Visa, Discover, Master Card, and American Express. Additionally, PayPal is accepted, which allows secure storage of all your credit cards and bank accounts. Venmo, a mobile payment service owned by Paypal, is also accepted. It allows you to store your credit card and bank information to use as a form of payment. Apple Pay is another option, allowing you to pay for your purchases using the payment information stored in your Apple wallet. This is available only through an Apple mobile phone or tablet. Amazon Payments is another method, allowing you to securely pay for goods and services online wherever Amazon Payments is accepted, without having to re-enter your payment information. MasterPass by MasterCard is a digital wallet service that makes online shopping safe, easy, and convenient. It stores all your payment and shipping information in one central, secure location. Visa Checkout is an online payments feature that makes online shopping more convenient. At checkout, enter your username and password to make your online shopping experiences easier with a single account that can be used across all your devices. Mail Payment is also an option, where you can send a check or money order. Payment must be received within 10 business days of order placement or the order is subject to cancellation. Finally, Affirm is a payment method, which if approved, would allow you to make purchases of $50 or more and pay them off over time. It allows you to apply for a loan. A Line of Credit is available for business accounts with a line of credit established. For more information on how to establish a line of credit, you would need to check the website. Please note that this information is subject to change and it's always a good idea to check the website for the most up-to-date information.

FAQ

Monoprice.com Return Policy?

Monoprice.com has a 30-day return policy for any reason. If not satisfied with the purchase, it can be returned within 30 days of the delivery date for a replacement or refund for any Monoprice Branded Product. All product returns require a Return Merchandise Authorization (RMA) number. Once an RMA is approved, the customer has 30 days to return the item(s) to Monoprice. It is the shipper's responsibility to safely pack and ship the returning items to ensure the product does not get damaged in transit. Products that are received by Monoprice in certain conditions may not qualify for return, which would result in the refusal of the RMA request. These conditions include any product not purchased from Monoprice, any product that is returned without all the original accessories, any product that exhibits physical damage or wear and tear, any product which appears tampered with or altered in any way, and any product that does not match the product that was originally purchased. Once processed, the customer will receive instructions through the RMA request to return the item(s). After Monoprice receives the item, they will need to process and verify the contents of the package. Some items will go through a rigorous inspection process to properly evaluate the condition of the product. For refunds, it can take up to seven business days for a refund to be posted back to the original payment method. For store credit or check, it can take up to fourteen business days to be processed and issued. Monoprice 3D printers offer a 30-day money back guarantee. After 30 days, Monoprice stands behind their products by offering a 1-year repair warranty for any manufacture defects on their printers. As for the shipping policy, it is mentioned that once a Return Merchandise Authorization (RMA) is approved, the Monoprice Returns department will arrange a scheduled pickup by a shipping carrier. Heavy items must be returned via the shipping carrier, which Monoprice will arrange for the customer. However, there is a mention of an order shipping within 1 business day, but this may vary.

FAQ

Can I find Monoprice products on other platforms?

Yes, Monoprice products can be found on various platforms. Monoprice is known for selling ultra-affordable accessories like HDMI cables, which are sourced directly from Asia and sold directly to consumers. They also have their own line of speakers and subs. However, the availability of Monoprice products on other platforms may vary, so it's recommended to check the specific platform for availability. Please note that while Monoprice products are generally praised for their quality and affordability, the performance of specific products like speakers and subs may vary, so it's always a good idea to check reviews and ratings when considering a purchase.

FAQ

What are some popular products on Monoprice?

Monoprice offers a wide range of products. Some of the popular ones include Audio Speakers, Earphones, Headphones, In-Wall Speakers, Bluetooth Accessories, Car & Marine Audio, Marine Audio, Headphone Amplifiers, and various types of Cables such as HDMI, Ethernet, Optical Toslink, USB, and Speaker Wires. They also offer Camera and Security equipment like Cameras, Camera Housing and Mounts, Digital Video Recorder (DVR), Power Supply / Distribution Connectors, and Monitors. In the Computer Accessories category, they have USB Hubs, USB 2.0/3.0 Expansion Cards, Computer Mice, Mice & Keyboards, USB Switches, Cooling Products, and KVM Switches. They also sell Gaming Accessories for Wii / Wii U, Playstation 3, Xbox 360, Mobile | Handheld Gaming, PC Gaming, Xbox One, and Playstation 4. Other popular products include the Strata Home by Monoprice Sous Vide Immersion Cooker 800W, Monoprice Select Series High Speed HDMI Cable, Monoprice Select USB Mini Wall Charger, and Monoprice Premium Ultra Durable Nylon Braided Apple MFi Certified Kevlar-Reinforced Lightning to USB-A Charging Cable. Please note that the availability of these products may vary. It's always best to check the Monoprice website for the most current product offerings and prices.

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